
Our Tools

Ringcentral
Our cloud phone/SMS system for candidate screens, client discovery calls, and team call queues. We record and tag calls for training, track missed calls, and text updates to keep candidates warm. IVR, voicemail drops, and analytics help us respond faster and improve connect rates.

Microsoft Teams
Real-time chat, channels, meetings, and recordings for cross-functional work. We run daily huddles, share files, and capture meeting transcripts for training and follow-ups. Tight O365 integration keeps conversations and documents connected.

ZoomInfo
B2B data to find the right companies, decision-makers, and verified contact info. We build ICP-based prospect lists, enrich accounts/contacts in our CRM/ATS, and spot buying intent to prioritize outreach. Cleaner data = higher reply rates and more qualified meetings.

Outlook
Email and calendar for scheduling screens, client calls, and interview loops. Shared calendars and templates streamline coordination, confirmations, and feedback chases. Rules and categories keep high-volume comms organized.

Ceipal ATS
Our end-to-end recruiting and staffing hub. Post jobs, parse resumes, run pipelines, submit candidates, manage compliance, and report on KPIs—all in one place. Integrations (job boards, email, calling) reduce manual work and speed up placements.

What the Heck is EOS?
Our operating rhythm for focus and accountability. Rocks, scorecards, and L10 meetings align Sales, Delivery, and Back Office on the same targets. Issues get surfaced, solved, and documented so execution stays consistent.

The core network for sourcing talent and mapping accounts. Recruiters run advanced searches and InMails; Sales uses Navigator for prospecting, social proof, and warm intros. Company posts, jobs, and employee engagement boost brand credibility and inbound interest.

Office 365
(Word, Excel, PowerPoint, SharePoint/OneDrive)
Where we draft proposals, trackers, and decks—and co-author in real time. Version control and secure sharing ensure the latest materials are what clients and candidates see. SharePoint sites organize SOPs, forms, and playbooks by team.